PRIVACY POLICY

1. Information We Collect:

  • Personal Identification Information: This may include your name, address, email address, phone number, date of birth (if provided), and other contact details.
  • Transaction Information: Details about your purchases, including the items bought, purchase date, payment information (though we may not store full payment details), and order history.
  • Website Usage Data (if applicable): Information about how you use our website, such as your IP address, browser type, pages visited, and browsing activity (using cookies and similar technologies).
  • Demographic Information (if provided): Information like gender, preferences, and interests.
  • Communication Data: Records of your communication with us (e.g., emails, phone calls, messages).
  • Photographs/Videos (if applicable): If you participate in any in-store events or promotions where photography or videography occurs, your image may be captured.

2. How We Collect Your Information:

  • Directly from you: When you make a purchase in-store, create an account on our website (if applicable), subscribe to our newsletter, contact us with inquiries, or participate in surveys or promotions.
  • Automatically (if applicable): Through cookies and similar tracking technologies when you visit our website.
  • From third parties (limited): We may receive information from third-party service providers (e.g., payment processors, shipping companies) to facilitate your transactions.

3. How We Use Your Information:

  • To process your orders and fulfill your purchases.
  • To manage your account (if applicable).
  • To communicate with you about your orders, inquiries, and customer service requests.
  • To send you promotional materials, newsletters, and updates about our products and offers (with your consent where required by law).
  • To personalize your shopping experience and provide relevant recommendations.
  • To improve our products, services, and website.
  • To conduct market research and analysis.
  • To prevent fraud and ensure the security of our transactions and website.
  • To comply with applicable legal and regulatory requirements in India.

4. How We Share Your Information:

  • With service providers: We may share your information with third-party service providers who assist us in operating our business (e.g., payment processors, shipping companies, marketing agencies, website hosting providers). These providers are contractually obligated to protect your information.  
  • For legal reasons: We may disclose your information if required by law, court order, or other legal process.  
  • In case of a business transfer: If our business is sold or merged with another entity, your information may be transferred to the new owner.
  • With your consent: We may share your information with other third parties if you have given us your explicit consent to do so.

5. Data Security:

  • We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures may include physical, electronic, and procedural safeguards.  
  • However, please remember that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.  

6. Your Rights (Subject to Applicable Laws in India):

  • Right to access: You may have the right to request access to the personal information we hold about you.
  • Right to rectification: You may have the right to request that we correct any inaccurate or incomplete personal information.  
  • Right to erasure (right to be forgotten): In certain circumstances, you may have the right to request the deletion of your personal information.
  • Right to restrict processing: You may have the right to request that we restrict the processing of your personal information.  
  • Right to data portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.  
  • Right to object: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
  • Right to withdraw consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.  

7. Cookies and Similar Technologies (If Applicable to their Website):

  • Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
  • You may be able to control the use of cookies through your browser settings.  

8. Data Retention:

  • We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as required by law, or as necessary to protect our legal interests.  

9. Children’s Privacy:

  • Our services are generally not directed towards children under a certain age (as defined by applicable laws in India). We do not knowingly collect personal information from children without parental consent.

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